A businessman and woman look at a tablet together, with a laptop and papers with charts in front of them. Representative only.
Think of the worst type of company you know: there is every chance that, once upon a time, it was seen as something that could genuinely impact some positive change on the world (according to some people). Fast forward to now, and it is a nuisance that it is hard to believe is allowed to exist in the state that it exists in. It seems to carry on purely out of spite towards its customers, but they often have no choice but to continue to keep on paying.
When people were asked to think of industries once helpful and now counterproductive, they could think of plenty of good examples. It seems like all sorts of services can turn into something that is bad if they hang around for long enough.
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